Sunday, September 11, 2011

Officer Social Media Working the Beat

According to Bank Technology News, "when Westpac was recently targeted by web crooks, the Australian bank used another online venue to warn consumers, sending a Tweet warning consumers of the crime. The alert was part of a new trend—using social media to publicly expose online fraud attacks in real time—that Anti-Phishing Workgroup Chairman Dave Jevans says can be an effective way to spread security warnings, if it’s done right."  Westpac tweeted an alert warning of a fake email that claimed to advise customers to download a new security program. The email instead carried a Trojan download. Twitter can warn customers instantaneously, without sending emails that could be construed as a malicious phishing attempt.

Social media has been primarily used by banks as an informational and customer service venue.  Using social media to warn about malware attacks is a new and powerful use, but is also a strategy that requires banks to be aware of how the Twitter, Facebook and other sites can be used by crooks themselves.


  1. Hi,

    I have an incident here, there's a crime going on and I want to report? whats your twitter id? I'll tweet you the details? lol. I need twitter followers first.

  2. @jose barako - lol!

    when you are in social media, you can't be safe even in the most secured social media network because you, yourself is giving away your information voluntarily. They don't need to stalk you!

    get facebook fans